+44 (0)1326 340226

Terms & Conditions

Terms and Conditions

Age Restriction All persons ordering from this site must be 18 years of age or older, and may not order for any persons under this age.

Bottle size all bottles are 70cl for spirits and 75cl for wines unless stated otherwise.Prices including vat @20%.

Errors and Ommissions We reserve the right to alter of change the prices within this site without prior notice, if an error has occured.

Where an item is displayed at £0.00 this is because we are out of stock, or if requested you need to telephone for a price.

Strength & Vintages may vary from those shown, but we will update as often as possible. In these circumstances we will send the next vintage available.

Please specify in the extra Info if you require a specific vintage or strength.

Insurance All goods sent within the UK will be insured. Goods sent outside this area will be sent at the purchasers responsibility. Although all goods are packaged with the upmost care.

Our company name is CONSTANTINE STORES LTD and this will show on your credit card statement.

Dispatch & Delivery We aim to dispatch all orders received before 2pm on the same day. If for some reason your order is going to be delayed we will notify you of this.

Please note our carriers only deliver Monday to Friday unless Saturday delivery is selected.

We offer a standard delivery 2-3 day (working days) service usually delivered within 2 days.

Next day Service or Saturday Service

Goods are sent via a third party carrier and their terms and conditions apply.

Secure Payments – with Sagepay  We are passionate about the service we offer and that includes our approach to security. Maintaining your privacy is a priority which is why we use Sage Pay (formerly Protx), a third party payment specialist. They are the largest independent payment processor in the UK and are compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure.

Card Security. We won’t capture or store your card details and once you have entered your card number into a payment page securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing.

Once your transaction has been submitted, you will be automatically redirected back to our site where you will receive a confirmation regarding your order.

Through Sage Pay, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check to confirm no one but you is using your card. This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character. So don’t be alarmed if this additional check appears.

Data protection . We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name, address, phone number and email address.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings

If you have any questions/comments about privacy, you should contact us. 01326 340226