Delivery Terms & Conditions - Drink Finder

WE WOULD STRONGLY RECOMMEND THE FOLLOWING POINTS ON DELIVERY

  • Use a work address if possible for delivery
  • Give instructions for parcels to be left with neighbours or we can leave the parcel at your risk in a porch, Garage, back door etc without a signature.
  • You must state this in the extra information section.
  • If you are sending to another person, please send to their work address if possible and include a contact telephone number for them.
  • Contact your local depot as soon as you receive a card
  • Delivery times will be between 9.00am to 7pm
  • All orders received by 2pm will be dispatched on the same day, orders received after 2pm will be dispatched on the next available day. (Monday to Friday)
  • (Timed delivery Service available at extra cost).
  • The carriers policy is to attempt delivery twice, if on the first occasion they are unable to deliver they will leave a card with the consignment number and branch telephone number. They will then attempt a delivery on the following day, if this fails you will have to collect the parcel from the depot.
  • If you do not call the depot the parcel will be returned to us after 3 days, the cost of which will be passed on to the customer. To re-send the parcel a further delivery charge will be made.

    Zone 1

  • Economy (3 to 5 days) - £4.95 per order to the same address.
  • Express Next day  – £6.95 per order to the same address.
  • Saturday Delivery – £15  1 to 12 bottles, 13 to 24 bottles £18.95, 25 to 36 bottles £27.95. Add £9 for each

Zone 2 – Ireland & Southern Ireland £14.95

Zone 3 – Scottish Islands,  Isle of Man,  (3-4 days)

  • 1 to 12 bottles £13.00
  • 13 to 24 Bottles £26.00
  • For larger quantities please email fore quote.

Zone 4 – Belgium, France, Germany,Luxembourg, Monaco, Netherlands

1 to 12 bottle £14.95

  • 13 to 24 bottles £29.90
  • 25 to 36 bottles £42.00

Zone 5 – Austria, Bulgaria,Czechoslovakia, Denmark, Finland, Italy, Latvia, Lithuania, Spain, Portugal, Sweden, Slovakia
1 to 12 bottles £17.95

  • 13 to 24 bottles £35.95
  • 25 to 36 bottles £53.85

Zone 6 – Norway, Liechtenstein, Switzerland

 1 to 12 bottles £29.95

  • 13 to 24 bottles £59.90
  • 25 to 36 bottles £89.85
  • USA & CANADA No service available.

IMPORTANT DELIVERY INFORMATION

Delivery times will be between 9.00am to 7pm

  • (Timed delivery Service available at extra cost).
  • The carriers policy is to attempt delivery twice, if on the first occasion they are unable to deliver they will leave a card with the consignment number and branch telephone number. They will then attempt a delivery on the following day, if this fails you will have to collect the parcel from the depot.
  • If you do not call the depot the parcel will be returned to us after 3 days, the cost of which will be passed on to the customer. To re-send the parcel a further delivery charge will be made.
  • Goods must be checked at time of delivery and any loss or breakage must be reported to the courier at the time of delivery.
  • Damaged goods not noted at the time of delivery will be exempt from compensation.
  • Please also contact Constantine Stores Ltd within 24 hours to report this.
  • If goods are damaged or broken we will either give a full refund for the broken goods or arrange for another one to be sent out to you.
  • Refunds will be made within 28 days.