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Excellent 9.4

1633 Trustpilot reviews

  • Outstanding shopping experience

    31/10/2014

    Let's start with the website. Very user-friendly and easy to navigate round. The range of drinks on sale is phenominal, including many obscure bottles, but nevertheless it is very easy to find them on this website. The prices are extremely reasonable as well. I ordered 9 bottles on the website to be delivered to France. Five days later a courier delivered them to my door and I had been able to track the progress of the carton from when it left the depot through all the intermediate towns so I had a very good idea of when it would be delivered on the day the company had notified me. The bottles were all securely wrapped in corrugated cardboard and packed in polystyrene chips - I'm sure they would have survived an earthquake without shattering. All in all this was a superb shopping experience and I shall most definitely use this company again.

    Mr Kj Burnett

  • Great product & price but disappointing delivery

    31/10/2014

    Firstly, I have received an apology and a refund so thank you for that. However I still have to register the fact that I paid an extra £10 for Saturday delivery and the product did not arrive. It did eventually arrive the following Monday and I received a phonecall and an apology but clearly there are some communication issues with your couriers.

    Rob Barbour